Services and Pricing

***Special Pricing Temporarily Available For Florida Property Owners. Schedule Call For Details

All Plans Include

New Concierge Service

Is your current property manager not working out like you thought they would?...


Tired of other companies not answering your calls? Yeah, so are we. You’ll never be ghosted by Specialized – go ahead and try us! We answer 98% of our calls live. Our Concierge Team is available every step of the way to ensure you receive a level of service that will exceed expectations. They act as a liaison between you and various specialized departments that manage the day to day activity of your property with precision. Our team is dedicated to ensure you have a same-day resolution for your property management needs.


We never forget who keeps us in business – we manage your assets with the utmost care and attention. Trust is built through consistent performance that you can rely on. After 35 years of experience, Specialized is the clear industry leader. Our proprietary marketing and leasing system, online owner portal (with real-time updates), rigorous tenant screening systems, and industry-leading software are just some of the reasons you can trust us to manage your home with the utmost care.

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Frequently Asked Questions

The Concierge Team is dedicated to providing prompt and clear communication for our clients. We are also committed to delivering a very personal, high-touch customer experience throughout your journey with SPM.

We are available every step of the way to ensure you receive a level of service that will exceed expectations. You will obtain correspondence via email that contains helpful links in order to help you understand SPM’s processes and procedures more clearly. You will also receive a courtesy call from a dedicated Concierge team member (within 24 hours of sign up) to ensure your experience is optimal. Our Concierge is always on stand-by ready to serve as a liaison between you and various members of the Specialized team who manage the day to day activity of your property.

SPM understands how important it is for you to have access to information in a timely manner.

Our Concierge Team is readily available by phone Monday through Friday at 8:00 am – 5:30 pm CST, or via email at:

Direct phone numbers by market:

Dallas: 214-233-7576

Fort Worth: 214-233-7576

Houston: 214-233-7576

Orlando: 407-698-3382

Tampa: 407-698-3382

Birmingham: 205-417-7715

Atlanta: 404-481-3792

Calls received outside of the hours of operation are routed to voicemail. They are promptly acted upon in the order received, the next business day.

Make sure your property is ‘rent-ready’. SPM has the tools and knowledge to ensure your property is rent-ready, and market it aggressively on your behalf.

The best way is to improve tenant retention and to maintain your property. We can help you build a proactive tenant retention plan.

You will receive 2 email notifications prior to the tenants lease expiring, communicating the upcoming lease renewal and market rates. Please let us know if you don’t plan to renew (notice of at least 60 days before lease expiration is needed).

Strong legal counsel, proactive attention to compliance, and complete up to date local, state, and federal regulatory expertise is a must when managing a rental home. SPM is your solution.

SPM utilizes an application that is focused on delivering a positive customer experience, while intelligently improving efficiency and oversight. You are able to view this within your portal. The Owner Hub Dashboard provides easy access to Maintenance Approval Requests as well as a Messaging Dashboard. Each page allows you to navigate to the Meld Details page by clicking on the title of the Meld on the Approval Requests page.

When a maintenance request has been received, a chat will be sent to notify you. You may respond and approve via direct message within that platform. Our Maintenance Team will process the request and provide updates as needed.

Rent collection is not always pleasant, but it’s an important part of property management. Using strict rent cycle enforcement and automated collections are two stress-reducing options.

At SPM, our cost-effective fees pay for themselves, with faster leasing and fewer mistakes. Partnering with us means more savings for you.

SPM has a secure portal where you may view and manage your property reporting, maintenance history, messages, etc.

Rent Ready Process

Smart Maintenance | verb: main-te-nance | Specialized’s brilliant maintenance solution; making your world a happier place by saving you Time & Money.

Smart Maintenance

Smart Maintenance

Smart Maintenance, powered by Rental-iQ™, is a suite of tools that includes automatic troubleshooting, vendor & rehab management, expense forecasting, price analysis, and project automation. Our systems contain detailed photos, floor-plans, appliance information and build materials to ensure maximum efficiency in work order dispatch resolution. We provide experience-based advice for preventative maintenance measures, as well as repair vs. replacement decisions.

Communication & Transparency

We utilize a software platform where tenants can submit a maintenance request 24 hours a day, 7 days a week, and our maintenance staff is immediately notified. Our platform allows for communication to flow quickly and effectively to all involved parties – the owner, the tenant, Specialized, and the contracted vendor completing the work. We then provide real-time updates on the status of each repair, with supporting pictures and information. This helps ensure residents are satisfied with their rental experience and property owners homes are well cared for. This approach to maintenance has catapulted our service ratings for both owners and tenants!

5-Star Vendors

Our 1,400+ vendors are a HUGE component of our success! We only use contractors who are licensed when required, certified as necessary, and carry proper insurance. We measure every performance metric necessary to give preference to vendors who meet the criteria of being timely, providing quality repairs, and have the best service reviews. As a company managing thousands of properties, we also receive preferential pricing, a savings we happily pass along to you!


590 Timpanogos Pkwy,
Orem, UT 84097

Call Us Today! 

(801) 204-9061

No Investment Advice:

The information provided to you by us is for information, education and instructive purposes only. We are not a licensed investment advisor and do not intend to provide you any investment advice. Although we may provide information and education relating to real estate investment approaches and where to acquire real estate properties, you should not construe any information, features, tools or other content provided by us as legal, tax, investment or financial advice. We are not acting as agent for any entity offering its securities. Nothing contained in the materials or the presentations provided to you shall be taken by you (or is meant to be taken by you) as a solicitation, recommendation, endorsement or offer by us or any third party to buy or sell any securities or other financial instruments.

You alone assume the sole responsibility of evaluating the merits and risks associated with the use of any information provided to you before making any decisions based on the information and services provided to you. In exchange for the services provided to you, you agree not to hold us or any of our employees or affiliates liable for any possible claim for damages arising from any decision you make based on information made available to you. No investment, legal or tax advice is given to you and you should consult your own licensed tax, legal or other advisors for such advice before you implement your financial decisions. No information that we give or provide to you shall be construed by you as a recommendation by us to invest the equity in your home or in any retirement or savings accounts. If you believe that any of our services provided to you are not consistent with the statements herein, contact us immediately so that we can clarify and/or modify any presentations to be consistent with this Agreement. You agree to indemnify us for any damages, losses or expenses that we incur as a result of any claims or statements by you that we provided services to you in violation of this section.

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